Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Orders?

The available packaging sizes for Great Microscopes Pouches:

Small – 6”x11” – 5kgs max.

Medium – 9”x14” – 5kgs max.

Large – 12”x18” – 5kgs max.

Which payment methods are accepted in the Online Orders?

We accept most payment methods including major credit cards, bank checks, bank/wire transfers and major money transfer services.

  • Credit Cards

  • PayPal Payments

  • Money Orders/Cashier’s, Personal, or Corporate Checks

  • Bank / Wire Transfer

How long will delivery take?

Courier Delivery Lead Time is the number of days it takes for the order to arrive starting from the day Great Microscopes has successfully picked up the order from the customer.

Please note that lead time varies depending on delivery address of the buyer and seller and couriers’ working days.

Local Delivery Lead Time

 Origin Destination
 Metro Manila   Luzon   Visayas   Mindanao 
 Metro Manila  2-5 days  3-7 days   3-8 days  3-8 days
 Luzon 3-7 days  3-7 days   3-8 days  3-8 days
 Visayas 3-8 days  3-8 days   3-8 days  3-8 days
 Mindanao 3-8 days  3-8 days   3-8 days  3-8 days

Overseas Delivery Lead Time

Origin Destination  Lead Time 
Great Microscopes Warehouse (PH) Buyer  8-15 days

How secure is shopping in the Online Store? Is my data protected?

We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

What exactly happens after ordering?

After the confirmation of order/s, the customer will be notified to arrange an order pickup. 

Following the successful order pickup the buyer should receive their order within the following time frame:

  • Within Metro Manila = 2 to 5 calendar days*
  • Outside Metro Manila = 3 to 8 calendar days*
  • Delivery for overseas products =  may take within 8 to 15calendar days*. 

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